Answers 24 hours a day, 7 days a week
Never miss another customer call.
Haloline is an AI receptionist that picks up every call for your business. It answers questions from your own information, takes detailed messages, captures appointment requests, and sends the details straight to you.
14-day free trial · Keep your existing number · Cancel anytime
Incoming call
Answered on the first ring · 7:42 PM
Thanks for calling Bella's Salon, this is the virtual receptionist. How can I help?
Hi, do you do balayage? And are you open Saturday?
We do — balayage starts at $180. We're open Saturday 9 to 5. Would you like me to send a booking request to the team?
Yes please, Saturday morning if possible.
Saved to your dashboard
Built for local businesses that live on the phone
- Restaurants
- Pizza shops
- Delis
- Salons & barbers
- Auto repair
- Retail stores
- Contractors
How it works
Up and running in an afternoon
No new phone system and no hardware. Set it up once and it answers like part of your team.
- Step 1
Tell it about your business
Add your hours, services, prices, FAQs and menus. Upload documents you already have. Your receptionist only answers from what you approve.
- Step 2
Forward your calls
Keep your current number. Forward calls to your receptionist all the time, after hours, or only when you're busy.
- Step 3
Get every detail
Every call lands in your dashboard with the caller's name, number, what they wanted, and a clear summary. Urgent calls notify you right away.
Features
A front desk that never takes a day off
Everything a great receptionist does on the phone, for a fraction of the cost of hiring one.
Answers every call, day or night
Picks up instantly, even during the lunch rush, after closing, and on holidays. Callers never hit voicemail again.
Sounds natural
Handles interruptions, understands everyday speech and different accents, and knows when the caller has finished talking.
Captures new customers
Collects name, phone, email and what the caller needs, then reads it back to confirm before saving it.
Takes detailed messages
Messages are marked by urgency, highlighted until someone responds, and can be checked off by your staff.
Appointment requests
Collects preferred dates and times, checks your real calendar, and only confirms when the slot is actually open.
Transfers to a person
When a caller needs a human, it hands the call to the right employee. If no one picks up, it takes a message.
Summaries and transcripts
Read a short summary of every call, or the full transcript. Recordings are available if you turn them on.
Instant notifications
Get an email the moment a new customer, appointment request, or urgent call comes in.
Built-in guardrails
Your reputation is on every call. We take that seriously.
Never makes things up
It answers only from the business information you've approved. If it doesn't know, it says so and takes a message.
Never over-promises
No appointment, order, price or availability is confirmed unless your calendar, ordering system or staff has confirmed it.
Honest about being AI
If a caller asks, it tells them it's an AI receptionist and offers to connect them with a person.
Private by design
Every business's data is kept separate and locked down. Call recording stays off until you enable it and set up caller consent.
Your dashboard
See every call at a glance
One place for your call history, customers, messages and reports. Know who called, what they wanted, and what still needs a reply.
- Searchable customer records with every past conversation
- Messages highlighted until someone on your team responds
- Reports on call volume, after-hours calls and leads captured
Calls today
18
New customers
6
Appointment requests
4
Need a callback
2
Maria G.
Catering for 40 on Friday
Dan K.
Brake noise, wants a quote
Priya S.
Asked about Sunday hours
Pricing
Simple monthly plans
Every plan starts with a 14-day free trial. No setup fees and no long-term contract.
Starter
For a single location that never wants to miss a call.
$99/month
Includes 250 call minutes a month
Start 14-day free trial- AI receptionist answering 24/7
- Custom greeting and business knowledge
- Caller name, number and reason captured
- Messages and basic call summaries
- Call history dashboard
Pro
For busy shops that book appointments and want every lead.
$199/month
Includes 600 call minutes a month
Start 14-day free trial- Everything in Starter
- Appointment requests
- Instant email notifications
- Advanced reporting
- Transfer calls to a staff member
Business
For high call volume and teams with several people to route to.
$299/month
Includes 1,200 call minutes a month
Start 14-day free trial- Everything in Pro
- Transfers to multiple employees
- Advanced analytics
- Priority support
- Highest monthly call allowance
FAQ
Questions business owners ask us
Will callers know they're talking to an AI?
The receptionist sounds natural, but it never pretends to be a person. If a caller asks, it says it's an AI receptionist and offers to connect them with someone on your team.
Can I keep my existing phone number?
Yes. You forward calls from your current number to your receptionist line. You choose when: all the time, after hours, or when you don't pick up.
What happens if it can't answer a question?
It won't guess. It tells the caller it will pass the question along, takes a detailed message, and flags it in your dashboard. You can also have it transfer the call to an employee.
Can it book appointments or take orders?
It collects appointment and takeout requests with all the details. It only confirms an appointment when it has checked your connected calendar, and it never tells a caller an order is placed unless your staff or ordering system has accepted it.
Are calls recorded?
Not by default. You can turn on recording if it's legal where you operate. When you do, callers are told the call is recorded, and you control how long recordings are kept.
What if there's an outage?
If the AI service is unavailable, calls fall back to your voicemail or to an employee's phone number you choose, so callers are never left hanging.
Can I cancel anytime?
Yes. Plans are month-to-month. Cancel from your account settings and you won't be charged again.
Every missed call is a customer who called someone else.
Set up your receptionist today and let it handle the phone while you run your business.